As we, and more importantly, in order to, develop and progress as an organization, it is absolutely vital that all team members fully understant each of our 6 Core Values, and commit to living them, on the deepest level. Living by these values, at ALL times, is the most basic expectation from each ).pad team member, and is essential in building of our brand and the formation of an amazing company culture.
Top Rated Yahoo! Store
OLighting maintains a 5 Star rating from Yahoo! Shopping for Outstanding Service. The award is based entirely off customer feedback provided by our customers to Yahoo! Learn more about how we provide unparalleled levels of service to our clients by clicking here.
We accept all major credit cards, PayPal, checks, money orders and cash. Credit card payments are typically processed within 24 hours of orders being placed. For check payments, we place a 5-day hold. Products cannot be held without payment, and prices and availability are subject to change, without notice, until an order is confirmed.
Sales through OLighting will appear as 'OLighting - 888.544.4898' on the cardholders credit card statement.
110% Price Guarantee
OLighting will refund 110% of the difference between OLighting's price and the total confirmed price of any manufacturer-authorized internet retailer. The total confirmed price includes shipping, handling and tax as listed on the other retailer's uniquely identifiable invoice or advertisement, faxed or emailed to OLighting, dated within 7 days of the OLighting purchase, for the identical goods shipped to the same address. Invoice must include shipping costs that will be charged (shipping estimates are not acceptable). OLighting must be able to directly verify with the retailer the total confirmed price listed on the invoice in order to issue the refund.
Our Return Policy
is simple. Within 30 days of the receipt of your order, you may return for a 100% refund on any lighting fixture or related product that has not been used or installed, is sealed in its original box, and is in resalable condition. Follow our easy Return Instructions and we will even cover your standard shipping charges.The following types of items and orders do not qualify for returns or refund:
• Products Labeled “Specialty Item” or “Made to Order”.
• Special purchases, such as: Inventory Sale Items, Custom Quotes.
OLighting stands behind the quality of all the products we sell. Your satisfaction with the products you purchase and with the overall experience of dealing with us is of the utmost priority to us. We take every possible measure to represent manufacturers who share in our commitment for design + quality and who construct products of the highest-grade materials, built to rigorous standards.
If there is any issue with an order, if you have any questions, or if you just want to give us some feedback, we would love to hear from you! - Pease contact customer service at 888-544-4898 on Monday - Friday from 9:00a - 7:00p EST, and Saturday from 10:00a-3:00p EST. You may also contact us via e-mail at email@example.com
. If you would like to return an item purchased from OLighting, please see our Return Policy.
for more information about how Yahoo! uses this information.
Shipping & Processing Policy
With our clients' satisfaction being our #1 priority, and we take pride in offering the safest, most dependable, and fastest delivery service possible. Each order is shipped using the most suitable of the 3 primary shipping methods, depending on size and weight, destination, and delivery time required.
- For small-to-medium sized parcels being shipped domestically, we typically ship with UPS, Fed Ex, or UPS. Ground shipping is free to the contiguous 48 states. Typical ground delivery times are 1-5 business days. Expedited delivery options are available at an additional charge to the customer. Such additional shipping charges are computed at the time of checkout. Upcharges for orders shipping to Hawaii, Alaska, Canada and Puerto Rico may apply and are determined by Olighting, and must be accepted and paid by the customer prior to orders being shipped.
Note: While Olighting does not normally require signature at the time of delivery, it is ultimately up to the driver's discretion. As such, if you require that a signature be required or not be required at the time of delivery, please note these special instructions at the time of the order.
- Truck/Private Freight delivery services are typically used for Larger Items. In such cases, we offer a curbside delivery, which in some instances may incur a $75.00 oversize-surcharge. These deliveries require that someone is available to accept the delivery and are typically scheduled between the driver and the receiver. In the event that the driver is unable to contact the customer or if the customer misses the appointment to receive the delivery, storage and additional freight charges may apply in addition to the original shipping expense.
- International Shipments typically ship via DHL and are subject to additional shipping fees that are determined by Olighting, and must be accepted and paid by the customer prior to orders being shipped.
Unless otherwise noted, the contents of this web site are the copyrighted property of OLighting.
If you believe that your copyright in any material has been infringed on OLighting.com or any of OLighting's other sites, please contact us at 888-544-4898 or at firstname.lastname@example.org
. You must provide the following information:
- Identify any copyrighted work that you allege has been infringed;
- Identify the material on OLighting.com that you claim is infringing, with enough detail so that we may locate it on the site;
- Provide your address, telephone number, and e-mail address;
- Provide a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- Declare under penalty of perjury that
(a) the above information in your Notice is accurate, and
(b) you are the owner or its agent of the copyright interest involved or you are otherwise authorized to act on behalf of that owner; and
- Provide your physical or electronic signature.
Upon receiving and verifying the validity of your complaint, OLighting may remove content that you allege infringes your copyright.
- Coming Soon.
OLighting makes every possible effort to provide reliable information throughout its entire site; however, we do not guarantee the completeness, accuracy or reliability of the information appearing on the website. The website may contain errors and omissions relating to product description, pricing, options, and availability. We reserve the right to correct or update errors or omissions and to change or correct information at our discretion with or without prior notice. Additionally, we reserve the right to cancel an order for a product in the event of an error or omission in the description of such product, including incorrect pricing information, whether due to a typographical error, an error in information received from our suppliers, or otherwise.